The aim of the paper is evaluation of the effectiveness of protection of consumer rights in the electricity market. According to analyses made in the course of an audit carried out in 2017 by the Supreme Audit Office, rights of electricity consumers have not been fully respected, despite legal regulations and actions taken by power companies and government administration. Therefore, the author notes that it should be in the public interest to monitor, in particular, the terms of consumer agreements made with businesses in the electricity and gas market who use standard contract terms. In addition, the initiative of public authorities in stimulating the development of the consumers' rights movement as an essential component of a civil society should also be increased.